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Product · Qready AI

Your silent concierge,

awake 24/7.

Qready AI answers guest questions instantly, in your hotel's voice, not ours. It handles the routine questions and requests on its own, and brings in your team the moment a guest needs a human touch.

See how it works ↓
15 min
saved per guest, per stay
9:41●●●
Q
Qready
Answers instantly
Does the spa have a couples treatment tonight?
Yes, an 8pm couples massage is open. Want me to reserve it for Room 214?
Yes please, and a late checkout too
The Guest Experience

Every question answered, day or night

Qreadible was built around the guest, as much as it was built around the hotel. Qready AI extends that promise around the clock, answering instantly, in your hotel's voice, not ours.

24/7 Concierge

Answers guest questions instantly

Check-out time, spa hours, tonight's specials, whether the pool is heated. Qready answers the moment a guest asks, at 3pm or 3am, without a staff member ever picking up the phone.

9:41●●●
Is the pool heated tonight?
Yes, open until 10pm at 28°C. Towels are at the pool bar.

In Your Voice

Trained on your hotel, not a script

Qready learns your menu, your policies, your amenities, and your tone, so every answer sounds like your hotel, not a generic chatbot. Guests get your rules and your recommendations, never someone else's.

9:41●●●
Trained on your property
Your menuYour policiesYour amenitiesYour tone
✓ Every question, tracked automatically
Spa hours
41
Late checkout
32
Breakfast menu
26
Airport transfer
19
Updated in real time, across every stay

AI · Artificial Intelligence

Every conversation becomes a pattern your team can act on

Qready doesn't just answer questions, it tracks them. See what guests ask most across your whole property, spot a recurring complaint before it repeats, and know exactly where to put your staff's attention next.

Start using Qreadible

Set up your account in minutes: add your menus, choose your languages and currency, and your hotel goes live right away. Prefer a hand? Book a free setup call and a Qreadible specialist will configure everything with you.

Qreadible guest app shown on a smartphone
Built In

Everything the concierge needs, nothing it doesn't.

Live AI concierge icon

Live AI concierge

Qready answers guest questions instantly, using your hotel's own menus, policies, and amenities

In-app chat icon

Answers inside the guest chat

No separate app or bot to configure. Qready responds right where guests already message your hotel

Staff hand-off icon

Hands off to your team when needed

Anything outside what Qready knows is routed straight to the right staff member, with full context attached

Multi-language support icon

Speaks every guest's language

Qready responds in whichever language the guest writes in, no configuration required

24/7 availability icon

Available 24/7/365

Guests get an answer at 3pm or 3am, without waiting on a staff member to be free

Android and iOS app icon

Works on any device

Qready lives inside the Qreadible guest app guests already use on Android and iOS

No download required icon

No extra download required

Guests don't install anything new. Qready is already part of the guest experience they open at check-in

Property-specific training icon

Learns your hotel, not a script

Menus, house rules, and amenities are configured once, so every answer reflects your property specifically

Upsell recommendations icon

Turns questions into recommendations

Qready can suggest the spa treatment, dish, or upsell that fits what a guest just asked about

Questions

FAQs

?What exactly is Qready AI?+

Qready is a live AI concierge built into your Qreadible guest app. It answers guest questions instantly, in your hotel's voice, and can handle simple requests like reservations or amenity questions without a staff member needing to step in.

?How does Qready learn our hotel's menu, policies, and amenities?+

During onboarding, our team feeds Qready your menus, house rules, opening hours, and amenity details. It only answers from what your hotel actually offers, it never invents policies or prices that don't exist.

?Can guests tell they're talking to an AI instead of a staff member?+

Qready introduces itself as your hotel's virtual concierge, so guests always know who they're speaking with. It answers in your hotel's tone and branding, not a generic chatbot voice, so the experience still feels like your property.

?Does Qready replace our staff?+

No. Qready handles the repetitive, instantly-answerable questions, so your team can spend their time on the requests that genuinely need a human touch. Anything Qready can't resolve is handed off to the right staff member automatically.

?What happens when a guest asks something Qready can't answer?+

Qready recognizes the limits of what it knows and routes the conversation to your staff, along with the full context of what the guest already asked, so nothing gets lost and no guest is left waiting on an unanswered message.

?What languages and channels does Qready support?+

Qready answers guests in whichever language they're writing in, and works inside the same guest app used for ordering, requests, and reservations, so there's no separate app to open or channel to manage.

?Is the data Qready uses safe and private?+

Yes. Qready only draws on your hotel's own configured information and the guest's own conversation and stay context. It's fully GDPR compliant, and guest data is never shared across properties or used to train models for other hotels.

?Can we customize what Qready knows and how it responds?+

Yes. You control the information Qready has access to, from menus and pricing to house policies, and you can update it at any time as your offers or amenities change.

?Is Qready ever down, and does it connect to our guest profiles?+

Qready runs on the same infrastructure as the rest of Qreadible, with 24/7 uptime monitoring. Every conversation is saved to the guest's profile automatically, so the preferences and requests Qready handles carry forward into the guest history your team already relies on.

About Your Property

We'll use this to prepare a demonstration tailored to your property.