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Legal

Terms of use

Last updated: 2026-10-01

By completing your digital registration via Qreadible, you acknowledge and agree to the following terms and conditions:

Contents

  1. Personal Information and Consent
  2. Usage Data
  3. Data Privacy and Protection
  4. Liability
  5. Jurisdiction
  6. Contact
  7. Acceptance

Personal Information and Consent

You agree to provide accurate and complete personal information, including but not limited to your full name, date of birth, ID/passport details and contact information. This information is required for legal guest registration purposes and to ensure your accommodation can fulfill local regulatory obligations.

With your consent, Qreadible may collect additional optional data such as platform usage patterns, personal preferences, or allergens that you voluntarily provide while using the platform, in order to enhance your experience.

Your data will be stored securely and will only be accessible to authorized personnel of the accommodation provider you have registered in and, where required, submitted to relevant authorities in accordance with local laws.

Your contact information and other personal data may be used by authorized personnel of the accommodation provider for statistical purposes. Marketing communications, such as offers and news, will only be sent if you have given explicit consent by ticking the optional notifications checkbox when providing your email address. You can withdraw this consent at any time by contacting the accommodation provider or Qreadible using the details in the Contact section.

Usage Data

When you allow Analytics cookies, Qreadible records which parts of the guest app you open during each session, such as hotel services, menu categories, items, information pages, offers, stores, promotions, marketplace items and the search terms you enter. This is the same data described in section 4 (In-App Usage Analytics) of our Cookie Policy. If you reject analytics cookies, this data is not collected.

Qreadible may use this data to analyse and improve the platform and the services offered by accommodation providers.

Qreadible may also combine this data with data from other guests to create aggregated, anonymized statistics, and may share, license or sell these statistics to third parties. Anonymized statistics do not contain your name, email address, contact details or any other information that could be used to identify you. Qreadible does not sell personal data that identifies you.

Data Privacy and Protection

Qreadible and your accommodation provider are committed to protecting your privacy. Your personal data is collected and processed in accordance with applicable data protection laws, including the GDPR.

In accordance with applicable data protection laws, you have the right to access, correct, delete, or request the restriction of processing of your personal data. You may also request data portability or object to certain processing activities.

For more details on how your data is used, stored, and protected, please refer to the Privacy Policy.

Liability

You accept full responsibility for any damage caused to the property or its contents during your stay.

The accommodation provider is solely responsible for the proper handling of your personal data. This includes ensuring that your data is not used for marketing purposes without your explicit consent and that it is processed in accordance with applicable privacy regulations, including the GDPR, CAN-SPAM Act, and other relevant local laws.

Except for the anonymized usage data described in the Usage Data section, Qreadible acts solely as a digital registration and data processing platform. It facilitates communication and data transfer between you and the accommodation provider but is not liable for any disputes, misuse of data, or actions taken by the accommodation provider.

Jurisdiction

These Terms shall be governed by the laws of Republic of Serbia. Any legal disputes shall be subject to the exclusive jurisdiction of the courts of Republic of Serbia.

Contact

If you have any questions about these Terms or wish to request access to your data, please contact Qreadible DOO, through the following communication channels:

Email: office@qreadible.com

Phone: +381606000737

By proceeding, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Acceptance

By clicking 'Accept' or by using the Qreadible platform, you confirm that you have read, understood, and agreed to these Terms and Conditions.
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