Product · Guest Requests

Guest ordering,reservations & appointments.

Streamline every guest request, food, amenities, spa treatments, or anything else you offer, from their own device.

See how it works ↓
15 min
saved per guest, per stay
Guest ordering, reservations and appointments overview screen
The Guest Experience

Empower your guests to do more

Qreadible was built around the guest, as much as it was built around the hotel. We value every part of the guest experience, therefore we adapted all of the services to this philosophy.

Revenue

Get more requests

Use the Qreadible platform to drive up revenue and requests from your guests, using non-invasive and innovative methods that let your guests adapt their stay the way they like, all on their own time.

Guest ordering screen showing available hotel services

General

You are in control

We allow the guests to request anything that is marked as available on the platform. Still, you have the final say by accepting or declining the request. If declined, you let the user know why the request had to be declined.

Staff screen for accepting or declining a guest request
Room service order screen sent directly to restaurant staff

Room Service

Let guests order directly

Every guest request, including room service and any other services, goes directly to the staff that need to know about it. This means that every room service request that the guest makes will go directly to your restaurant, skipping any middlemen.

Spa Appointments

Smart appointment scheduling

Your guests have the power to choose only the times that we are sure that you and your staff are available. Qreadible makes sure that the room is available, your staff is on shift, and are not on a break. The system allows for complete control, in just a matter of few clicks.

Spa appointment booking interface with available time slots

Restaurants / Pools

Table orderings

Use Qreadible to let your hotel guests and external guests order directly, wherever they might be sitting, directly adding the order to the room billing.

Table ordering screen for restaurant and pool guests

Start using Qreadible

Set up your account in minutes: add your menus, choose your languages and currency, and your hotel goes live right away. Prefer a hand? Book a free setup call and a Qreadible specialist will configure everything with you.

Qreadible guest app shown on a smartphone
Built In

Everything the request needs, nothing it doesn't.

Revenue increase icon

Increase in revenue

Many of our #inQreadible hotels got an increase in revenue

Time saved icon

15 minutes saved

Average time saved by using Qreadible per stay

Table reservations icon

Table reservations

Let your guests reserve tables, directly through Qreadible

Multi-language support icon

Multi-language support

Guests see your offers in any language they select

Android and iOS app icon

Android and iOS app

Qreadible is there for you, even when you are not at your station.

No download required icon

No downloads required

And no installs as well. We want the guest to have a hassle-free experience

24/7 support icon

24/7/365 support

Available for you, day or night. Free of charge.

External guest requests icon

External requests

Let guests that are not sleeping in your hotel use your services

Employee shift scheduling icon

Employee shifts

Use employee shifts to control when guests can request services

Questions

FAQs

?What can guests order using this system?+

Guests can place orders for room service, spa treatments, restaurant reservations, housekeeping requests, and other in-house services directly from their phone or tablet—no app download needed.

?Is this only for hotels with restaurants or spas?+

No. Whether you offer massages, excursions, transfers, or simply want to streamline breakfast orders, this system adapts to your unique service list.

?Can guests schedule appointments or reserve time slots?+

Yes. Our system supports real-time availability, so guests can book massage sessions, private pool time, fitness trainers, or anything else that requires scheduling.

?Do staff receive the orders and reservations in real time?+

Yes. All requests appear instantly on the staff dashboard and can be routed to the correct department (kitchen, housekeeping, reception, spa, etc.) to avoid delays or miscommunication.

?Can we customize the look and services?+

Absolutely. You can fully customize the guest-facing interface to match your brand and show only the services you offer, with your descriptions, photos, and pricing.

?Is it integrated with our PMS or existing systems?+

Qreadible can integrate with most modern PMS and POS systems. If you’re not sure about compatibility, contact us—we’ll check and guide you.

?Does it work for non-hotel properties, like medical spas or villas?+

Yes. We work with various hospitality and service-based properties, including medical spas, boutique villas, and apartment-style accommodations.

?Do guests need to download an app?+

No. Guests access everything via a QR code or a direct link—mobile-first, fast, and frictionless.

?How does this improve staff efficiency?+

With centralized digital orders and real-time notifications, staff spend less time on phone calls and misunderstandings—and more time delivering great service.

About Your Property

We'll use this to prepare a demonstration tailored to your property.