PRODUCT
PRICINGINSIGHTSCONTACT
Product · Reviews & Surveys
Learn what guests think,before they leave the room.
By the time your guests leave their reviews, they are long gone. Use Qreadible surveys to get the information you need, while they are still in the room.
See how it works ↓
15 min
saved per guest, per stay
9:41●●●
How was your stay?
★★★★★
Tell us more (optional)
Submit Feedback
The Guest Experience
Catch every issue before it becomes a review
Qreadible was built around the guest, as much as it was built around the hotel. We value every part of the guest experience, therefore we adapted all of the services to this philosophy.
In-Room Feedback
Ask before they leave
Send a short, in-room survey the moment a guest's stay winds down, while the experience is still fresh. A quick rating and an optional note take guests seconds to complete.
9:41●●●
Rate your room
★★★★★
Anything we should know?
Submit Feedback
Reputation Management
Catch issues before they go public
Low scores and flagged comments route straight to your team in real time, so you can resolve a problem while the guest is still on property, long before it becomes a public review.
9:41●●●
Low rating flagged · Room 214
“AC was too loud to sleep” · Routed to Housekeeping
✓ Resolved before checkout
✓ Feedback saved to profile
Room: Too warmLoved: BreakfastQuiet room requested
Carried into next stay
Guest Intelligence
Every answer becomes guest history
Survey responses are saved to the guest's profile automatically. Preferences, complaints, and praise all carry forward, so the next stay starts smarter than the last.
Custom Questions
Ask what matters to your property
Build your own survey questions per service, room type, or stage of stay. Ask about the spa today, the restaurant tomorrow, whatever tells you the most.
9:41●●●
⋮⋮How was the spa treatment?
⋮⋮Was breakfast to your liking?
+ Add a question
Reporting
See trends, not just individual scores
Track average ratings over time, by department, so you know exactly where service is improving and where it needs attention.
9:41●●●
Average rating · Last 30 days
4.7 ★
Start using Qreadible
Set up your account in minutes: add your menus, choose your languages and currency, and your hotel goes live right away. Prefer a hand? Book a free setup call and a Qreadible specialist will configure everything with you.
Built In
Everything the survey needs, nothing it doesn't.
Fully customizable surveys
Ask what matters for your property, by service, room type, or stage of stay
Real-time alerts
Low ratings and flagged comments notify the right staff member instantly
Guest sentiment at a glance
See how guests are feeling about their stay, department by department
Trends, not just scores
Track average ratings over time to see where service is improving
Multi-language support
Guests see your offers in any language they select
Android and iOS app
Qreadible is there for you, even when you are not at your station.
No downloads required
And no installs as well. We want the guest to have a hassle-free experience
24/7/365 support
Available for you, day or night. Free of charge.
Increase in revenue
Many of our #inQreadible hotels got an increase in revenue
Questions
FAQs
?When is the survey sent to guests?
Qreadible can trigger the survey automatically before checkout, right after a service is completed, or at a moment you choose, so feedback arrives while the guest is still around to act on it.
?Can we customize the survey questions?
Yes. You can write your own questions per service, room type, or stage of stay, and change them at any time.
?What happens when a guest leaves a low rating?
The right staff member is notified immediately, so your team can respond and resolve the issue before the guest checks out, and before it becomes a public review.
?Does this replace review sites like Google or TripAdvisor?
No. It works alongside them. Qreadible surveys catch problems early and privately, while genuinely happy guests are still encouraged to leave public reviews.
?Can staff respond to guest feedback directly?
Yes. Staff can reply to a survey response from within Qreadible, and the conversation is saved to the guest's profile.
?Is guest feedback anonymous?
Guests are identified by their stay so responses connect to the right room and profile, but you control whether guests see their name attached when speaking with staff.
?How is this different from a post-stay email?
Post-stay emails arrive after the guest has already left, when there's nothing left to fix. Qreadible surveys are timed while the guest is still on property, so issues can still be resolved.
?Can we see trends over time, not just individual responses?
Yes. Qreadible tracks average ratings by department and over time, so you can see exactly where service is improving and where it needs attention.
About Your Property
We'll use this to prepare a demonstration tailored to your property.